Website owner
- Its corporate name is: Tandem Social
- Its social activity is: Strategic consultancy
- E-mail: hola@tandemsocial.coop
- Website Purpose: to present the services and to receive and manage requests for information, the submission of CVs and user subscriptions to the newsletter via the designated channels. Commercial marketing strategy.
Protection of personal data
Responsible for the treatment
Contact details of the person in charge: Sergi Rufat Noverraz with contact email: hola@tandemsocial.coop
Your data protection rights
How to exercise your rights: you can send a written communication to the registered office of Tandem Social or to the e-mail address indicated in the heading of this legal notice, including in both cases a photocopy of your DNI or another similar identification document, to request the exercise of the following rights:
- Right to request access to personal data: you can ask Tandem Social if this company is processing your data.
- Right to request rectification (in case they are incorrect).
- Right to request the limitation of treatment: in this case, they will only be kept by Tandem Social for the exercise or defense of claims.
- Right to object to treatment: Tandem Socail will stop processing the data in the way you indicate, unless for compelling legitimate reasons or the exercise or defense of possible claims they must continue to be processed.
- Right to data portability: in case you want your data to be processed by another signature, Tandem Social it will facilitate the portability of your data to the new manager.
- Right to delete data:except legal imperative will be deleted after confirmation.
Templates, forms and more information about your rights: official page of the Spanish Data Protection Agency.
Possibility to withdraw consent: in the event that you have granted consent for a specific purpose, you have the right to withdraw it at any time, without this affecting the legality of the treatment based on the consent prior to its withdrawal.
How to complain to the Control Authority: if you feel there is a problem with the way Tandem Social is handling your data, you can direct your claims to the Controller Tandem Social (indicated above) or the authority of data protection that corresponds, being the Spanish Data Protection Agency the one indicated in the case of Spain.
Right to be forgotten and access to your personal data
At all times you will have the right to review, retrieve, anonymize and/or delete, in whole or in part, the data stored on the Website. Just send an email to hola@tandemsocial.coop and request it.
Data conservation
Disaggregated data: disaggregated data will be kept without a deletion period.
Data of the people who fill out the contact form on the website: the data will be used only to establish direct communications with the user, without saving them in any database.
Data of subscribers to the newsletter: from the time the user subscribes until he unsubscribes.
Secrecy and data security
Tandem Social is committed to the use of the data, respect its confidentiality and to use them in accordance with the purpose, as well as comply with their obligation to save them and adapt all measures to avoid alteration, loss, treatment or unauthorized access, in accordance with the established at Royal Decree 1720/2007 of December 21 by which the Regulations for the deployment of the Organic Law 15/1999 of December 13, Protection of Personal Data. You guarantee that the personal data provided through the forms are true, being obliged to communicate any modification. Likewise, you guarantee that all the information provided corresponds to your real situation, that it is up-to-date and accurate. In addition, you must keep your data up-to-date at all times, being solely responsible for the inaccuracy or falsity of the data provided and for the damages it may cause to Tandem Social with the holder of Tandem Social, or to third parties due to use of these.
Security breaches
Tandem Social adopts reasonably adequate security measures to detect the existence of viruses, brute force attacks and code injections. However, you should be aware that the security measures of computer systems on the Internet are not entirely reliable and that, therefore, Tandem Social cannot guarantee the absence of viruses or other elements that may cause alterations in the User’s computer systems (software and hardware) or in their electronic documents and files contained therein. If any gap is detected, Tandem Social is committed to inform users within a maximum period of 72 hours.
What information we collect from users and what we use them for
All products and services offered on the website of Tandem Social refer to contact and newsletter subscription forms. This website always requires the prior consent of users to process personal data for the stated purposes. You have the right to revoke your prior consent at any time.
Registration of data processing activities
Web & hosting: Tandem Social has one encryption SSL TLS v.1.2 that allows the secure sending of personal data through standard contact forms, hosted on servers that Tandem Social has hired at Madsystems.
Data collected through the web: the personal data collected will be subject to automated processing and incorporated into the corresponding files Tandem Social is the holder
- We will receive your IP, which will be used to check the origin of the message in order to provide you with information, protection against SPAM comments and to detect possible irregularities (for example: opposing parties to the same case write to the website from the same IP), as well as data relating to your ISP.
- Likewise, you can provide us with your data through email and other means of communication indicated in the section Contact.
The management of this data allows us to:
- Send important information about your account/order/service.
- Respond to your requests, complaints and refund requests.
Additionally, we may also collect the following information:
- Location and traffic data (including IP address and browser) if you place an order, or if you need to estimate taxes and shipping costs based on your location.
- Pages of content viewed while your session is active.
Newsletter subscription forms: a Tandem Social we use the newsletter sending service (newsletters by email) from Brevo, which stores your email, name and subscription acceptance details. You can unsubscribe from the newsletter at any time using a specific link at the bottom of each mailing you receive.
E-mail: our email service provider is Google, Inc, through Google Apps for Business.
Embedded content from other websites
The articles of Tandem Social may include embedded content (p. from. videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the embedded content, including tracking your interaction with the embedded content if you have an account or are connected to that website.
Other services: certain services provided through the website of Tandem Social may contain particular conditions with specific provisions regarding the protection of personal data. It is essential to read and accept it prior to requesting the service in question.
Purpose and legitimacy: the purpose of processing this data will be solely to provide you with the information or services you request from us.
Social Networks
Network presence: Tandem Social has profiles on some of the main social networks on the Internet.
Purpose and legitimacy: the treatment that Tandem Social will carry out with the data within each of the mentioned networks will be, at most, what the social network allows for corporate profiles. Like this, Tandem Social will be able to inform, when the law does not prohibit it, its followers by any means that the social network allows about its activities, presentations, offers, as well as provide personalized customer service.
Rights: when, because of the same nature of social networks, the effective exercise of the follower’s data protection rights is subject to the modification of the follower’s personal profile, Tandem Social will help and advise you for this purpose as far as possible.
Those in charge of processing outside the EU
Storage and encryption: Tandem Social uses encrypted storage services from Google Inc through Google Drive.
E-mail: the email service of Tandem Social is provided using the services of Google Inc through Google Apps.
Social Networks: Tandem Social makes use of the social networks Linkedin, Twitter and BlueSky, to whom an international transfer of analytical and technical data is carried out in relation to the website being to its servers where Tandem Social processes the data that, through these, users, subscribers or surfers deliver to the firm Tandem Social or they share it. Your information is protected in accordance with our privacy and cookies policy. On activate a subscription or provide your payment details, you understand and accept our privacy and cookies policy. You will always have the right to access, rectification, deletion, limitation, portability and oblivion of your data. From the moment you register as a user on this website, Tandem Social has access to: username and email, IP address, postal address, DNI/CIF and payment data. Anyway, Tandem Social reserves the right to modify, at any time and without prior notice, but informing, the presentation and configuration of the website of Tandem Social like this legal notice.
Commitments and obligations with our users
The access and/or use of Tandem Social attributes to the person who performs it the status of user, accepting, from this very moment, fully and without any reservation, this legal notice in relation to certain services and contents of Tandem Social. In the use of the website of Tandem Social the user undertakes not to carry out any conduct that could damage the image, interests and rights of Tandem Social or of third parties or that could damage, disable or overload the portal of Tandem Social or that prevents, in any way, the normal use of Tandem Social.